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Work hours:
Monday to Friday from 9:15 a.m. to 1:00 p.m. and from 3:30 p.m. to 6:10 p.m.

Security policy & Data Protecion

Contract and acceptance

Satkit Electronica S.L with CIF: B43962927 Registered in Reg. Merc. de Tarragona Volume 2456, Folio 37, Sheet T-38482 is the owner of this website, operating under the trade name of Satkit.Com.

These general conditions are formulated in accordance with the Civil and Commercial Codes, Law 7/1996, of January 15, of Retail Trade Regulation, Law 7/1998, of April 13, General Conditions of Contracting and Law 7/1995, of March 23, of Consumer Credit.

These terms and conditions, together with your Order Confirmation, constitute the Contract between our company and you.

The realization of any order in www.satkit.com implies the knowledge and acceptance of the present General Conditions. In addition, the customer of Satkit.com claims to have a minimum of 18 years and ensures the accuracy of the data offered for the proper management of your order.

Security Guarantee, Confidentiality and Secure Store
At SatKit we guarantee a secure purchase. One of the main concerns of SatKit is to offer a secure service and protect the confidentiality of the data you entrust to us.
Therefore, to protect all information deposited on the page, we use a sophisticated security system (SSL).

SatKit guarantees the confidentiality of the data
At SatKit we value the trust you have placed in us. Therefore, ensuring the confidentiality of your data is our maximum commitment. The ideas, suggestions or any other information that you decide to share with us will be used exclusively to provide you with a better service. We guarantee that we will never share your data with any organization or outside company.

So that SatKit uses this information
At the time you wish to make a purchase in SatKit will be necessary to provide your personal data in order to process orders and, if you wish, receive timely commercial offers on products and services that may be of interest. The data you provide will be incorporated into an automated file and will become part of the customer database of SatKit, which guarantees the security and confidentiality of the data it receives. We use the information you send us with the following purposes:

When you place an order we need to know your name, email address, shipping and billing address. It allows us to process your order and keep you informed of the process thereof.

We will also use the contact information to inform you, via email, of the new services offered by the page, special offers or promotions.

Security Guarantee
In accordance with the provisions of the Data Protection Law, Organic Law 15/99 of December 13, the customer of SatKit may, at any time, exercise the rights of access, rectification, cancellation and revocation of consent in the case referred Law and other rules that develop it, writing to our email address info@satkit.com.

General conditions of purchase
Purchases made in SatKit are subject to the general purchase conditions contained in the page at the time of the corresponding purchase order. The formalization of an order implies the full acceptance of the same. The present conditions of purchase have been exposed with the due advance, in accordance with the current legislation.
The photos of the products are not contractual.

Delivery
The delivery time of each item will depend on the availability of the same, the place where you want to send it and the type of delivery you prefer. It can range from 24 to 72h in the peninsula, the Balearic Islands and Portugal, depending on the transport company requested by the client.

Payment methods
SatKit allows payments to be made in the following ways:

-Contra refund. You will receive your order at the address indicated, which you must pay when you receive it. Cash on delivery only accepts cash. Heels are not accepted and no commission is charged.
-Credit card. Payment by credit cards VISA and MASTERCARD, once the order is complete, a button will appear to pay that by clicking on the secure website of La Caixa to make the payment, for security reasons only Verified by Visa and MasterCard SecureCode cards are accepted.
-Paypal.
-Wire transfer.

Product warranty

The guarantee of the products sold by Satkit Electronica S.L. . it is provided and established by virtue of the regulations contained in the current legislation, in particular, in the aforementioned Royal Legislative Decree 1/2007, article 114 et seq., legal framework that aims to provide the consumer with different options to demand sanitation when the well acquired is not in accordance with the contract, giving the option to demand repair or replacement of the good, unless one of these is impossible or disproportionate. When the repair or replacement is not possible or is disproportionate, the consumer may demand the price reduction or termination of the contract.

In case of lack of conformity of the product, a period of two years from the moment of delivery is recognized for the buyer to be able to make his rights effective, however, only in the 6 months following the delivery will be presumed that the lack conformity already existed at the time of delivery, corresponding to the buyer to prove, in the remaining 18 months (that is, from the seventh to the end of the two years) that the good was non-conforming, all in accordance with article 114 and following the aforementioned Royal Legislative Decree.
Commercial guarantee: manufacturers can offer additional guarantees, whose length and duration differ according to the products and brands. Said guarantees shall be exclusively chargeable to the manufacturer who binds them.
By virtue of the Royal Legislative Decree, the seller is obliged to deliver to the consumer a good that is in accordance with the contract of sale under the terms that it establishes (Article 114), by virtue of which:
"The seller is obliged to deliver to the consumer and user products that are in accordance with the contract, responding to it of any lack of conformity that exists at the time of delivery of the product."
In any case, the serial number of the product to be repaired must match the one contained in the files of Satkit Electronica S.L.
Satkit Electronica S.L. . will not be responsible for any damages that may result from misuse, manipulation or non-professional installation, or malfunction as short circuit. The guarantee will not be valid in case of factors external to the normal use of the product, such as power surges or drops, use of inappropriate accessories or prohibited by the manufacturers, falls, water, fire or incorrect or abusive handling by the customer or by third parties not authorized by the manufacturers.
The computation of the guarantee will begin on the same day of delivery, under the aforementioned article 123 of the Royal Legislative Decree.
In case of product repairs, the customer should contact Satkit Electronica S.L.
Without prejudice to the sanitation regime described above, and even in case of full conformity of the property, the client may withdraw from his order and return it within a period of seven working days, in accordance with the provisions of article 71 of the Royal Legislative Decree 1 / 2007
The guarantee is addressed only to the owner (contractual party) that appears on the invoice and only the owner may demand it.
Satkit Electronica S.L. . will not be responsible for meeting the requirements of third parties that have not directly acquired the property through Satkit Electronica S.L. . and / or that are not included in the sales invoice.

Returns

You have 14 calendar days from the receipt of your order to withdraw from it. In the event that this is so, you must contact our customer service department to proceed with the processing of the return. In all cases, you must take into account that the transport costs generated by your return are borne by the buyer, if this is due to causes beyond Satkit.com.
When the user returns a product in exercise of its right of withdrawal only products that are shipped with their original packaging, in a new and complete condition (with instructions, etc ...) will be accepted. Items that have been sent incomplete, damaged, manipulated or damaged by the client will not be accepted, and will only be accepted provided that the use made of the property has been in accordance with the nature of the property.
The payment of any refund will be made by the same method used by you to make the payment, except cash on delivery by bank transfer or check by mail, within a maximum period of 30 days from the date it was received and It has been verified that the status of the returned product complies with the return conditions.

Products with special characteristics expressly manufactured by request of the buyer will not allow exchange or return, except those that have manufacturing defects.
All software that is supplied in an OPTICAL SUPPORT (DVD or CD) will not be returned or changed if they present the minimum line.

 

Taxes

The price of the items displayed on this website does not include the Value Added Tax (VAT), which is added in the purchase process. Purchases made within the Member States of the European Union, will be subject to VAT.

Applicable and applicable law

These general conditions are ruled by the Spanish Law. The parties submit, at their option, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user's domicile.The declaration of nullity of one or several of the conditions of purchase established, not essential, will not entail the nullity of the purchase agreement reached that will continue in force.


Data protection law
In compliance with the provisions of the LOPD 15/1999, of December 13, Protection of Personal Data, the user is informed of the existence of a file with personal data, registered in the General Registry of Data Protection with the name CLIENTS, whose purpose is the management of clients and their participation in advertising campaigns. The person responsible is Satkit Electronica S.L. Aptdo Correos 31 43896 Aldea, Tarragona.
Likewise, the user gives their consent for the introduction and processing of their data in said file. The only recipient of the data reported will be responsible for the file and the possible company or transport companies that it would be necessary to contract, if necessary, in order to be able to send you the goods purchased by you.
The data marked as mandatory are necessary to make a purchase. In the case of refusing to communicate them, it would be impossible for us to fulfill said purpose. The transferor is informed that he / she may at any time exercise the rights of Access, Rectification, Opposition and Cancellation by addressing:

Satkit Electronica S.L.
Aptdo Correos 31
43896 Aldea, Tarragona
And / or by e-mail to info@satkit.com